Meet the Team

Debbie Bean, Visitor Centre & Retail Officer

"As the Visitor Centre and Retail Officer at Queenswood I enjoy getting to meet all our visitors, including little Gruffalo explorers and lots of four legged friends. I’ve worked in charity retail for the last 5 years and in tourism before that. I am really pleased to have this exciting chance to find local suppliers, artists and environmentally friendly products to sell in our shop in order to support the site.
Together with Liz, I hope to create a welcoming and informative visitor centre with great range of products. We are also very lucky to have a great team of volunteers who support the shop and our customers."

Paul Ratcliffe, Reserves Officer 

"I am the Reserves Officer for Queenswood Country Park and Arboretum. My duties include habitat, access, infrastructure and interpretation management, dealing with the public and supporting the work of our engagement team and other project work on the site, both within the arboretum and the wider ancient semi natural woodland. The work is carried out by volunteers, contractors and members of the reserves team. I manage the tree adoption scheme in the arboretum liaising with the Queenswood Coronation Fund who advise on the care and development of the tree collection.
I particularly enjoy being able to respond directly to issues that arise on the sites, whether it’s a member of the public trying to find an individual adopted tree or organising and carrying out tree work after storm damage."


Trevor Hulme, Reserves Officer

"I divide my time between Queenswood and Bodenham Lake Nature Reserve, tackling a range of habitat management and maintenance tasks, as well as getting involved with some interesting project initiatives. We always make time to discuss site management with visitors who express an interest, and lead guided walks on a range of topics.

Ecological monitoring is an aspect of the work I find particularly interesting. This contributes to national surveys and to our local knowledge as well as helping to guide decisions about site management."


James Hitchcock, Estates Manager, Herefordshire Wildlife Trust

"I have a background in nature reserve management and came to Herefordshire excited about the opportunity to work on a site as public as Queenswood, working on visitor experience, site safety, habitat management, facilities and sustainability improvements.

It has been an exciting 2 years so far; we have seen much in the way of improvements to the way we manage site; but there is still much to do. Which is challenging and a fantastic opportunity for the site and the people of Herefordshire."  

Wendy Ogden, Queenswood and Bodenham Lake Sustainable Development Liason Officer

"I am delighted to be working for the Partnership to represent New Leaf Sustainable Development and support the Partnership aspiration for Queenswood and Bodenham Lake to be exemplars of sustainable living.

I have very much enjoyed being involved in the sustainability initiatives that are developing at on site. The potential for the challenges brought by climate change and environmental issues to be tackled in ways which increase our connectedness with nature and the communities around us excites and inspires me.

I worked in public finance and school business management for nearly 30 years, latterly as Business Director of an Academy Trust running six schools in Bristol, before leaving to pursue my long-term interest in the environmental and study for a Masters Degree in Environmental Management at the University of the West of England."

Liz Bunney, Visitor Centre Assistant

"I have recently retired from the Forestry Commission, where I headed up the district learning team, and I am now working a few hours a week working at the Queenswood Country Park visitor centre and shop. It is wonderful to find out first hand from our many visitors how much they really love this site.

I have recently bought a small area of woodland in the Teme Valley (sorry, over the county boundary in Worcestershire!) and know I am working for the right organisation when it comes to gaining tips to ensure I manage it to benefit wildlife!"


Katrina Preston, Herefordshire Wildlife Trust Engagement Manager

"As the Engagement Manager for Herefordshire Wildlife Trust I manage all our family engagement and the passionate team that deliver this work. This covers: WildPlay outreach community projects (inspiring play in local green spaces, engagement in nature and promotion of healthy and sustainable living), forest school programs, adventure clubs, wildlife educational workshops for local youth groups, school curriculum linked environmental sessions, weekly nature tot groups, nature inspired craft workshops and sessions and wildlife watch groups. My team and I run regular trails at Queenswood such as the Gruffalo, Easter egg hunts and spooky evening walks. Most recently I have been developing Wellbeing projects working with Herefordshire Mind for adults looking to improve their mental health by spending time in nature. I work closely with other local organisations, charities, town councils, housing associations, the Military of Defence and children centres to reach the wider community of Herefordshire, bringing nature into people's everyday lives."

Karen Roberts

"My background is working with people of all ages and backgrounds, primarily in natural setting such as therapeutic gardens and nature reserves. I am delighted to be working with families, children and adults at Queenswood Country Park. I work 3 days a week and my main responsibilities here are running Forest School, Adventure Clubs, schools' education, craft activities and our new Forest Garden project.
I love connecting people with nature, so that we can all respect and delight in our natural environment, whilst learning more about it. I live in Herefordshire and am lucky enough to have a 6 acre garden, half of which we have planted as native woodland – which I work on when not at Queenswood!"