Meet the Team

Paul Ratcliffe, Reserves Officer 

"I am the Reserves Officer for Queenswood Country Park and Arboretum. My duties include habitat, access, infrastructure and interpretation management, dealing with the public and supporting the work of our engagement team and other project work on the site, both within the arboretum and the wider ancient semi natural woodland. The work is carried out by volunteers, contractors and members of the reserves team. I manage the tree adoption scheme in the arboretum liaising with the Queenswood Coronation Fund who advise on the care and development of the tree collection.
I particularly enjoy being able to respond directly to issues that arise on the sites, whether it’s a member of the public trying to find an individual adopted tree or organising and carrying out tree work after storm damage."


Trevor Hulme, Reserves Officer

"I divide my time between Queenswood and Bodenham Lake Nature Reserve, tackling a range of habitat management and maintenance tasks, as well as getting involved with some interesting project initiatives. We always make time to discuss site management with visitors who express an interest, and lead guided walks on a range of topics.

Ecological monitoring is an aspect of the work I find particularly interesting. This contributes to national surveys and to our local knowledge as well as helping to guide decisions about site management."


Katherine Manning, Visitor Experience Manager

Katherine has just joined the team in December 2020!


Wendy Ogden, Queenswood and Bodenham Lake Sustainable Development Liason Officer

"I am delighted to be working for the Partnership to represent New Leaf Sustainable Development and support the Partnership aspiration for Queenswood and Bodenham Lake to be exemplars of sustainable living.

I have very much enjoyed being involved in the sustainability initiatives that are developing at on site. The potential for the challenges brought by climate change and environmental issues to be tackled in ways which increase our connectedness with nature and the communities around us excites and inspires me.

I worked in public finance and school business management for nearly 30 years, latterly as Business Director of an Academy Trust running six schools in Bristol, before leaving to pursue my long-term interest in the environmental and study for a Masters Degree in Environmental Management at the University of the West of England."

Debbie Bean, Retail Officer

"As the Visitor Centre and Retail Officer at Queenswood I enjoy getting to meet all our visitors, including little Gruffalo explorers and lots of four legged friends. I’ve worked in charity retail for the last 5 years and in tourism before that. I am really pleased to have this exciting chance to find local suppliers, artists and environmentally friendly products to sell in our shop in order to support the site.
Together with Liz, I hope to create a welcoming and informative visitor centre with great range of products. We are also very lucky to have a great team of volunteers who support the shop and our customers."

Liz Bunney, Visitor Centre Assistant

"I have recently retired from the Forestry Commission, where I headed up the district learning team, and I am now working a few hours a week working at the Queenswood Country Park visitor centre and shop. It is wonderful to find out first hand from our many visitors how much they really love this site.

I have recently bought a small area of woodland in the Teme Valley (sorry, over the county boundary in Worcestershire!) and know I am working for the right organisation when it comes to gaining tips to ensure I manage it to benefit wildlife!"


Katrina Preston, Herefordshire Wildlife Trust Engagement Manager

"As the Engagement Manager for Herefordshire Wildlife Trust I manage all our family engagement and the passionate team that deliver this work. This covers: WildPlay outreach community projects (inspiring play in local green spaces, engagement in nature and promotion of healthy and sustainable living), forest school programs, adventure clubs, wildlife educational workshops for local youth groups, school curriculum linked environmental sessions, weekly nature tot groups, nature inspired craft workshops and sessions and wildlife watch groups. My team and I run regular trails at Queenswood such as the Gruffalo, Easter egg hunts and spooky evening walks. Most recently I have been developing Wellbeing projects working with Herefordshire Mind for adults looking to improve their mental health by spending time in nature. I work closely with other local organisations, charities, town councils, housing associations, the Military of Defence and children centres to reach the wider community of Herefordshire, bringing nature into people's everyday lives."

Karen Roberts

"My background is working with people of all ages and backgrounds, primarily in natural setting such as therapeutic gardens and nature reserves. I am delighted to be working with families, children and adults at Queenswood Country Park. I work 3 days a week and my main responsibilities here are running Forest School, Adventure Clubs, schools' education, craft activities and our new Forest Garden project.
I love connecting people with nature, so that we can all respect and delight in our natural environment, whilst learning more about it. I live in Herefordshire and am lucky enough to have a 6 acre garden, half of which we have planted as native woodland – which I work on when not at Queenswood!"

Queenswood Country Park & Arboretum and Bodenham Lake are managed by a partnership of two local organisations: Herefordshire Wildlife Trust & New Leaf. In addition, the Arboretum is supported by the Queenswood Coronation Fund.

Both sites are retained in public ownership through Herefordshire Council and leased to the partnership via a 99 year leasehold ‘community asset transfer’. 

New Leaf Sustainable Development

New Leaf is a not-for-profit co-operative, whose aim is to promote sustainable living in Herefordshire and beyond.

Initiated in 2010, we are best known for our annual h.Energy event and for our work to reduce Herefordshire’s carbon footprint. As a small charitable co-op, New Leaf works collaboratively with many communities, public sector organisations and businesses across the county. We seek to support and encourage people, locally and internationally, to demonstrate that the pursuit of a flourishing ecology, human wellbeing and a prosperous local economy are worthwhile and inter-related objectives with multiple benefits.

New Leaf Sustainable Development Ltd is an exempt charity and is a not-for-profit co-operative (BenCom), no. 31282R /

Herefordshire Wildlife Trust

Herefordshire Wildlife Trust is the largest membership-based wildlife organisation in the county, dedicated to inspiring people about wildlife, acting as a wildlife champions and creating wildlife havens.

Our vision is for a Herefordshire richer and more diverse in wildlife that is valued, and cared for, by its people to the benefit of all.

The Trust covers the county of Herefordshire and works closely with neighbouring Wildlife Trusts in England and Wales. The Trust is supported by around 5,000 local members and manages 54 nature reserves. We are a member of the Royal Society of Wildlife Trusts, a federation of 47 Wildlife Trusts covering the whole of the British Isles.

The Herefordshire Wildlife Trust Limited is a company registered in England and Wales no. 00743899 & registered charity no 220173 /


The Queenswood Coronation Fund

The planting of the Arboretum at Queenswood began in 1953 to mark the Coronation of Queen Elizabeth II. It was funded by a public appeal via ‘The Queenswood Coronation Fund’ launched by Sir Richard Cotterell. The site’s managing partners continue to work closely with the Coronation Fund committee today and it continues to be an important support to the Arboretum. Donations to the fund, including those made for tree adoption, provide invaluable income which ensures that the Arboretum continues to be further developed and improved.

The Queenswood Coronation Fund is a perpetual fund and a registered charity no. 518624.


The running of Queenswood Country Park and Arboretum is funded by monies raised through car park charges and through the sale of logs and charcoal produced from the management of the woodland. The Queenswood Coronation Fund also raise money specifically to care for the Arboretum. Click here to find out more about donating to the Queenswood Coronation Fund.

Managing the two sites

Herefordshire Wildlife Trust has much experience at senior managerial and strategic level in managing wildlife sites including Sites of Special Scientific interest. the Trust currently manages 55 nature reserves acorss the county. The Trust runs WildPlay and Forest School programmes and a wide range of habitat improvement, species conservation and community engagement projects across Herefordshire.

Through the expertise of New Leaf, the sites will be used as exemplars of good practice to support the county's approach to sustainable development. An example of this is a proposal to seek funding to refurbish the buildings to the highest possible energy standards and undertake energy management measures, with the intention of minimising carbon emissions associated with the two sites.